תמיכה
Responsibility and Authority:
· Act as the 2nd line for Customer technical cases after the FAE
(1st line)
· Manages closure on customer issues with internal assistance from R&D and
operations teams
· Review of customers design implementation, component selection,
schematic,and layout
· C
· Act as the 2nd line for Customer technical cases after the FAE
(1st line)
· Manages closure on customer issues with internal assistance from R&D and
operations teams
· Review of customers design implementation, component selection,
schematic,and layout
· C
לפרטים נוספים
תמיכה
Responsibilities:
· Provide both post-sales and pre-sales solution support
activities
· Perform staging, demonstration of proof of concepts (PoC),
installations, homologation, commissioning, troubleshooting and trainings for
partners and customer clients abroad or remotely
·
· Provide both post-sales and pre-sales solution support
activities
· Perform staging, demonstration of proof of concepts (PoC),
installations, homologation, commissioning, troubleshooting and trainings for
partners and customer clients abroad or remotely
·
לפרטים נוספים
תמיכה
We are looking for an Application Specialist to join its Israel team. If you
are a passionate professional that enjoys interacting with customers and
likes to work in an autonomous environment, we invite you to apply.
are a passionate professional that enjoys interacting with customers and
likes to work in an autonomous environment, we invite you to apply.
לפרטים נוספים
תמיכה
Our Partnership group is growing and we are looking for a strong Professional
Services Consultant. You'll work closely with our partners and customers to
ensure we deliver the best value to our customer needs and challenges while
helping to drive the company growth and revenue.
With your great...
Services Consultant. You'll work closely with our partners and customers to
ensure we deliver the best value to our customer needs and challenges while
helping to drive the company growth and revenue.
With your great...
לפרטים נוספים
תמיכה
We are looking for an experienced Software support team leader to join our
rapidly growing team. As our customer base is growing we are looking for a
top notch professional with the ability to multitask across multiple
technologies and environments, and handle service impacting priority issues...
rapidly growing team. As our customer base is growing we are looking for a
top notch professional with the ability to multitask across multiple
technologies and environments, and handle service impacting priority issues...
לפרטים נוספים
תמיכה
We are looking for a software/hardware engineer to join a strong team
dedicated to deliver world class support to our expanding customer base. As
an application engineer you will help customers to determine their design
challenges and create innovative solutions.
dedicated to deliver world class support to our expanding customer base. As
an application engineer you will help customers to determine their design
challenges and create innovative solutions.
לפרטים נוספים
תמיכה
The PS must be able to work independently and as part of a team. You will
work jointly with members of theSales and Technical Sales Engineering team,
and with leadership teams on the client-side to drive Presales efforts. Our
platform helps our prospective clients deliver pricing models to the
c
work jointly with members of theSales and Technical Sales Engineering team,
and with leadership teams on the client-side to drive Presales efforts. Our
platform helps our prospective clients deliver pricing models to the
c
לפרטים נוספים
תמיכה
seeking to bring on board Technical Support Engineer to join our amazing
engineering team and help our customers.
In this position you will mainly lead, manage, and solve technical issues
raised by our valued customers.
engineering team and help our customers.
In this position you will mainly lead, manage, and solve technical issues
raised by our valued customers.
לפרטים נוספים
תמיכה
Define system requirements, provide solutions to challenging problems, direct
interaction with clients and R&D, write technical documents and tutorials,
provide demos to customers and support the engineering team.
Responsibilities:
Working with Customers – Install the system, Training, Support and
interaction with clients and R&D, write technical documents and tutorials,
provide demos to customers and support the engineering team.
Responsibilities:
Working with Customers – Install the system, Training, Support and
לפרטים נוספים
תמיכה
Staff and Manage a team of Support Service Desk & Subject Matter to support
users across multiple products via phone, chat, email, web and social media.
Help to manage our 24/7 work hours and workforce planning
Work closely with Quality Assurance and Training to coach, mentor, and
develop individ
users across multiple products via phone, chat, email, web and social media.
Help to manage our 24/7 work hours and workforce planning
Work closely with Quality Assurance and Training to coach, mentor, and
develop individ
לפרטים נוספים
תמיכה
Maintain good internal and external customer communication and minimize
escalations to R&D
Take full ownership of customers’ technical product issues, from initial
troubleshooting and writing RCAs, to resolution and communication
Prioritize daily missions/tickets and manage critical escalations
Wo
escalations to R&D
Take full ownership of customers’ technical product issues, from initial
troubleshooting and writing RCAs, to resolution and communication
Prioritize daily missions/tickets and manage critical escalations
Wo
לפרטים נוספים
תמיכה
If you want to apply your expertise and well-honed skills in complex
software, hardware integration, and:
· are driven by curiosity,
· thrive on solving the most complex security challenges, and
· want a unique opportunity to grow and contribute
· in an exciting and rewarding environment
the
software, hardware integration, and:
· are driven by curiosity,
· thrive on solving the most complex security challenges, and
· want a unique opportunity to grow and contribute
· in an exciting and rewarding environment
the
לפרטים נוספים
תמיכה
We are looking for a technical support manager (Tier 3) to develop and lead
our support infrastructure, primarily internally and cross-departmentally.
the TSM will also act as focal point for B2B customers and consumers on
occasion, as needed.
You will work closely with the support, R&D (hardware,
our support infrastructure, primarily internally and cross-departmentally.
the TSM will also act as focal point for B2B customers and consumers on
occasion, as needed.
You will work closely with the support, R&D (hardware,
לפרטים נוספים
תמיכה
We are looking for a responsible Customer and Service Support Engineer to
support our clients and operating system.
Responsibilities and Duties
· Liaise with cross-functional internal teams.
support our clients and operating system.
Responsibilities and Duties
· Liaise with cross-functional internal teams.
לפרטים נוספים
תמיכה
The position is a combined role of technical support engineer and customer
experience specialist.
It required high technical and personal skills enabling the employee to
validate our product from the point of view of the customer and representing
the customer in front of the company various divis
experience specialist.
It required high technical and personal skills enabling the employee to
validate our product from the point of view of the customer and representing
the customer in front of the company various divis
לפרטים נוספים