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תמיכה

Technical Support Specialist

691497
What will you be doing?
Being part of the delivery team, you will be providing technical support to
various customer projects and internally to the team as well as dealing with
IT tasks.
Common tasks would be application installation and upgrades, proactive
tracking of customers’ systems, investi

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Cloud Support Engineer

392373
JOB DESCRIPTION
Work closely with our customers and clinical institutions around the world to
ensure their success.
Provide technical and operation support of our SaaS solution during
implementation and through the execution life time, and ensure continuous
maintenance of software support to meet

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Responsibilities
• Diagnosing, analyzing and troubleshooting technical issues
• Respond to customer inquiries and technical problems through web portal,
live sessions, and telephone
• Writing technical solutions, step-by-step processes, and ticket updates
to internal and external customers
• Learn

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Job Description
T3 Engineering is the frontline of the Company Tactical Engineering group.
T3 Engineers deliver effective technical and Clinical support by delivering
solutions to both internal customers (i.e., Support, Services, Sales…) and
external end-users (i.e., physicians, nurses, technician

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 This role reports to the Implementation Group Manager and works closely
with relevant groups across the Company including Solution Architect,
Integration, QA, Product Management, Pre-Sales and Support to help meet
business objectives.

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Education, Knowledge and Skills:
· Educated to degree level or equivalent (Computer Science or Similar)
· Very high command of English – Written and verbal
· Ability to understand complex data flow and troubleshoot multi module
systems.
· Energetic, flexible, team player, able to use own initiative

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Integration Developer for the Sales Engineering team

468375
To accelerate our success and growth, we are looking for an Integration
developer to work with our Sales Engineering team.

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Tier 4 Support Engineer

317506
 Troubleshooting customer issues.
 Identify workarounds solutions to the challenges customers are facing -
either by explaining how the system should be used or by coming up with
workarounds.
 Work with R&D on investigating bugs and suggesting fixes.
 Communicating solutions to customers, and

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Tier 3 Software Engineer

808900
What will you be doing ?

 Analyze service requests coming from the lower Tier levels while looking in
the application components source code for software defects.
Analyze system performance, counters, and logs in order to provide the
problem root cause analysis.
Provide an ad-hoc solution to cust

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Job Description
Our support team provides solutions.
Manage the support team that helps our customers to resolve issues and
provide consultation related to our software product.
Work in a global environment
Responsibilities
• Handle a team of direct reports within Support group.
• Work with escalat

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Qualifications:

2-3 years of lab support (embedded) experience
Strong technician skills and experience with hardware debug equipment such as
Scope, JTAG, etc
Strong troubleshooting and problem-solving skills
Effective communication skills, incl.

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Tier3-4 technical support engineer

727611
Job Description: 
·         Tier3-4 technical support engineer for SBC and Voice AI
Connect product line.
·         Responsible on Tier1/2 escalations and work closely with
developers, support.

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Customer Support Manager

508875
Job description:
• Manage customer support team day-to-day functions - software, testing,
and customer project management 
• Provide 1st level of support and training to the field application
engineering team
• Work closely with R&D application engineering team to ensure customer
satisfaction
• I

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Technical Support Engineer

286590
Requirements:
• Minimum of 5 years of experience in full-time hardware product support
for international hi-tech companies
• Experience with RF systems and RF test equipment
• Strong TCP/IP and networking knowledge, including good troubleshooting
skills and experience.
• Excellent verbal and writt

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Software support engineer Tier2

815181
Job Description
• Help our customers with issues and questions related to our product.
• Be part of a large corporate in a global environment
• Work Mon-Fri (2 choice days a week from home)
• Morning shift 09:30 – 18:30 (usually 4 days a week)
• Evening shift 15:00 – 23:00 (usually 1 day a week)
• T

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