As a Technical support TL you will be responsible for:
• Leading entire global support and NOC teams
• Become the first escalation process for any technical issues
• Working closely with clients and internal partners to ensure system stability
We are looking for a Professional Service Manager to support our rapidly growing global customer base. Requires regional and infrequent international travel.
The primary responsibility of the Regional Service manager is to enable the country service manager to meet his targets, provide the necessary means to drive for continues improvement and providing leadership to the country service managers, ensuring that they are constantly providing the best in
We are seeking a full-time professional services engineer to facilitate installation, configuration, integration, management and training of comprehensive suite cyber products.
• Provide client support and technical issue resolution via phone, E-mail, web and remote sessions
• Maintain customer's CRM support tickets
• Analyze and resolve operational and technical issues raised by the customer
1. Job Description
• Lead, coordinate and support information system implementations among the company's clients, worldwide, in both B2B and B2C environments.
Professional Experience and Requirements:
• BS or MS in Computer Science, Systems Engineering, or related discipline.
• Proficient in the English language.
• Experience- 2-5 years.
Managing the global Support & Applications team, developing the global technical service functions, activities and processes while ensuring customer satisfaction and outstanding world-class services and support.
In this position, you will be a part of the Customer Success Group, and be in charge of:
Customized tailored Solutions in the video/online streaming domain
Designing and integrating scalable Cloud Streaming and Transcoding services
Present prototypes, demos and proofs of...
Responsible for executing channel sales in Israel. Managing Telco's and local partners (MSP's and VAR's). Working closely with marketing, product and support departments. Building on going trainings for partners to accelerate growth in annual revenue .
Role & Responsibilities:
• Implement solution in customer networks
• Provide technical support to customers and partners
• Pre/Post-Sales project delivery
• Hands-on project management
We are looking for an experienced Embedded Software Application Engineer for Position in the Application Department.