Managed Services Engineer
We need you to block and tackle, monitor the global web traffic, and be on the lookout for malicious activity – cyber security is hard work! See where the cape would help – really need to get a PO started for that!
knowledge and experience with:
• Plan and lead the QA activities for the implementation of the product for our partners.
• Attend weekly status call with the client.
• Create Test Plans, QA activities plan for each release.
• Manage project related QA activities / tests per release
Professional Experience and Requirements:
• BS or MS in Computer Science, Systems Engineering, or related discipline.
• Proficient in the English language.
• Experience- 2-5 years.
Sw company located in Haifa is looking for a Tier 3 Support Engineer
Providing backup/overflow for our Tier 2 support
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Hands on EEG Data acquisition
• Site training in hospitals and clinics both local and global. This includes coordination and site initiation, theoretical and hands-on training, certification and post certification site quality assurance
Role & Responsibilities:
• Implement solution in customer networks
• Provide technical support to customers and partners
• Pre/Post-Sales project delivery
• Hands-on project management
• Provide client support and technical issue resolution via phone, E-mail, web and remote sessions
• Maintain customer's CRM support tickets
• Analyze and resolve operational and technical issues raised by the customer
We are looking for an experienced enterprise architect with expertise in Business strategy, software architecture, technology consulting, agile mentoring and cloud strategy.
B.Sc. in electrical, mechatronics or mechanical engineering, or a practical Eng. with relevant knowledge/experience.
Proven experience in the motion control, mechatronics and automation fields
Experience managing customer support services or engineering teams – Advantage
We are looking for an experienced Embedded Software Application Engineer for Position in the Application Department.