3 years in a technical customer service/technical account management/solutions engineer/software engineering capacity
Experience with mobile development (iOS/Android)
Experience and knowledge integrating mobile SDKs and Rest APIs
Experience in Ad Tech with attribution and/or analytics SaaS platforms - a big plus
Independent, fast learner, and enjoys working in a fast-paced, growth environment
Phenomenal communication skills
Ability to write SQL queries
Familiarity with ETL structure and database frameworks
Experience in the Desktop/Mobile Ad Tech space is a plus
Knowledge of Attribution, DMPs, and CDPs is a plus
BS in Computer Science, related field, or equivalent experience
A desire to build things
Passion for solving problems
Comfortable leading discussions and presentations in English.
What you'll do:
Technical implementation of the Singular platform, from scoping, planning, and execution; encompassing the onboarding process of Singular Attribution and Analytics APIs.
You will be expected to know our product inside and out and team up with Sales, Customer Success, Support, Engineering, and Product teams to assist with technical sales activities for new and existing accounts.
Build customer trust through professional and swift onboarding
Provide answers to customers regarding technical implementation questions
Build and maintain strong relationships with marquee accounts
Collaborate with Customer Success, Support, Engineering, and Product teams to deliver solutions to our customers
Develop internal tools, design workflows and processes, hold training sessions, analyze data, code API wrappers.
Collaborate with Engineering and Product leadership to influence product roadmaps.