ServiceNow Pre-Sales Architect

We are currently seeking a ServiceNow Pre-Sales Architect to support our ServiceNow solutions and consulting services. As a ServiceNow Pre-Sales Architect you will be responsible for providing pre-sales technical account management and functional support to prospective customers and partners while ensuring customer satisfaction with minimal supervision. You will be a key asset to the sales team to articulate our value proposition to prospective customers
 
Responsibilities:
Assist the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
Assess the customer’s strategic needs and uncover the business requirements
Gather the appropriate information to generate the proposal with the proper service components, pricing and assumptions
Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security, and etc
Produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients of using ServiceNow
Ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge
Qualifications:
6+ years of experience in the IT industry
3-5 years of technical experience with the ServiceNow platform
Worked in bid and pre sales environments with experience of large scale ServiceNow bids
Experience of supporting a sales team to win new business in new and existing accounts
ServiceNow Systems Administrator certification a plus
College degree (preferred)
Excellent communication skills (written and verbal)