Salesforce Team Leader / SAP BW Analyst

Core Responsibilities:
• Solution Architect in Salesforce platform
• Define requirements, design and create new processes
• Create and maintain declarative configuration including workflows and approval processes.
• Monitor and respond to support requests from users
• Support both internal and external user administration, permissions and access
• Create and maintain system documentation
• Maintain current and assist in designing new system integrations
• Assist in release planning and execution with Enterprise Systems team members
• Develop and deliver end user training for standard functionality and custom developed solutions
• Assist with data quality projects, including developing automated data cleansing routines as well as manual data clean up
• Managing subcontrators
Technical Skills
• Managerial and high interpersonal skills must.
• Previous Salesforce administration experience, certification must
• Significant hands on experience with Salesforce.com including Sales Cloud, Service Cloud, CPQ and Communities.
• High integration skills
• Significant experience gathering requirements and implementing data migrations, data maintenance routines, and system integrations
• Integration to SAP – advantage
• Thorough understanding of Salesforce.com security model including sharing, profiles, and roles for both internal and external users
• Experience with Apex, Visualforce, and the salesforce.com APIs a plus
• Bachelor’s Degree in Engineering, Computer Science, or similar field (or the equivalent in experience)
• At least 5+ years’ experience with Salesforce Administration with evidence of exceptional ability.
Personal skills:
• Strong team player but still a self-starter. Experience leading through influence and working with remote teams a plus.
• Creative, resourceful, detail-oriented, and highly organized.
• Excellent communication skills and ability to communicate at all levels of the organization
• Ability to work independently and be results driven
• Fluent English