מוצר ופרויקטים

Project Manager, Engineering Services

440365

תאריך עדכון

12/05/2022

תיאור המשרה

Job description:

The Engineering Services is a team of experienced and skilled technical project managers responsible for executing customer projects in different stages of product lifecycles and providing new product/version introduction to global teams worldwide.

As an Engineering Services Project Manager, your primary responsibilities will be:

  • Planning, managing, and executing customer implementation projects worldwide
  • Plan and execute the Transition activities of newly developed versions and products (new product introduction) to the company’s global Services, Sales, and Support teams
  • Provide sales and solution architecture services for the Israeli Market

As an Engineering Services project manager, you are expected to be an outstanding extraverted people person with great project management proficiencies, as well as champion with technical implementation capabilities of an on-prem client-server product

 

Responsibilities:

  • Plan and execute customer implementation projects in various stages of the product lifecycle worldwide
  • Perform technical implementations and customizations of our Cardiology products
  • Manage customer expectations, project scope, and resources needed to successfully deliver to customers’ needs
  • Establish and maintain project scope, objectives, plans, and milestones to achieve project goals
  • Develop and communicate project status, risks, and issues to all levels of stakeholders, ranging from technical staff to executives
  • Ensures resource allocation, and leads off/on-site team during the project execution
  • Understanding of software development lifecycle, preferably experience in an agile environment
  • Identifies cross-project team dependencies and manage the coordination needed to resolve issues 
  • Performs or coordinates customer & Internal training for new product modules
  • Performs system installation and/implementation related records in accordance with Installation documentation
  • Performs quality tests in accordance with quality checklist
  • Monitors and documents issues found during the projects and ensure proper closure and hand-off to support
  • Prioritize and classify projects and work to triage and resolve issues with appropriate teams
  • Works closely with project stakeholders such as all Engineering teams and functions, U.S and UK Services and Support, Sales, Production, SysEng, QARA, Legal, Distributors and Tech Marketing
  • Plan and execute the Transition activities of newly developed versions and products
  • Provide sales, purchasing, logistics and and solution architecture services for the Israeli Market
  • 15% annual travels allocation

 

Required Qualifications and Experience:

  • Bachelor’s degree in Computer Science, Biomedical Engineering or Computer Engineering or related discipline.
  • Minimum 2 years in managing and executing cross-departments projects and/or procedures in a Software development organization
  • Minimum 2 years in managing and executing technical implementation projects at customer sites, or working in Customer Success related teams
  • Experience with provision of training and work with external customers
  • Good level of technical proficiency of working with Computers and Servers
  • High Proficiency in MS Office including Word, Excel, PowerPoint
  • Basic knowledge of IT and Network knowledge
  • Willing to work after hours and/or during weekends from time to time for downtime activities at customers sites (estimated at 4-6 times per year)

 

Personal skills:

  • Extraverted person, ability to work well with high number of internal and external stakeholders
  • Possess strong customer relation skills
  • Excellent technical orientation and troubleshooting skills
  • Excellent English communication skills (both verbal and written) 
  • Working effectively with people and cooperating with others
  • Self-driven, accountable and proactive nature
  • Ability to handle and prioritize multiple tasks
  • Process oriented with high attention to details

 

שלח קורות חיים
המשרה מיועדת לנשים ולגברים כאחד