Project Manager

Primary Responsibilities
 Primary point-of-contact within Professional Services, for all project related activities. Ultimately responsible for ensuring a successful implementation
 Resource Management: Coordinate activities of the project team and customer from project inception through successful completion
 Integration Management: Devise initial project plan, monitor the execution of various activities, and coordinate any changes
 Cost Management: Manage and track project budget, utilization, and other project-related costs
 Time Management: Manage and track resource scheduling, and project time utilization
 Scope Management: Manage changes to project scope, through a formal change management policy
 Project Communication: Track progress and report status internally and to clients throughout the project life cycles
 Risk Management: Identify, analyse, and respond to project risks, as they occur
 Quality Management: Lead quality acceptance activities, for each of the project milestones
 Participate in, and co-lead, the Functional Requirements Workshop / Project Kick-off Meeting. Draft the Functional Requirements Specification for the project
 Coordinate transition from Professional Services to on-going Support, at the completion of the project
Required Skills/Experience
 B.S./M.S in Computer Science, Operations Research, Industrial Engineering, or equivalent
 Ability to maintain excellent colleague and customer relationships
 Experience managing Full Life Cycle Solution Delivery projects
 Familiarity with Risk Management and Quality management
 Experience anticipating problems and initiating corrective action
 Excellent written and verbal communication skills
 At least 2 years’ experience in a team-leading role with direct responsibility for managing the activities (task assignments, budgets, schedules, etc.) of three or more team members.
 Prior experience should include some technical skills such as customer software development, systems integration, software quality assurance, product development or similar
 Familiarity and knowledge of ERP/CRM systems preferred
 Familiarity with the service industry, scheduling, or logistics is a big plus (Salesforce or ClickSoftware)
 Willingness to travel, approximately 15%