Principal Duties and Responsibilities:
Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilize applications to improve customer experience
Assess the feasibility and impact of next generation data center technologies.
Definition of principle architecture considerations Including facilities, systems, & infrastructure
Maintain and support operational tools which will include 24/7 support according agreed SLA
Maintain and support OS images and standards
Technical lead and Tier 3-4 support for critical availability issues. Helps troubleshoot complex technical problems and provides operational crisis management.
Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology and process improvements
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