Professional Service Expert

  If you want to apply your expertise and well-honed skills in complex software, hardware integration, and: 
· are driven by curiosity, 
· thrive on solving the most complex security challenges, and 
· want a unique opportunity to grow and contribute 
· in an exciting and rewarding environment 
then we want to meet you! 
Your impact 
· Leading the professional service activities in our dynamic and challenging environment 
· Taking part in complex software and hardware integration – inbound and outbound 
· Working with R&D, QA and customers 
· Demonstrating significant understanding of the product architectures of the entire solution 
· Translating and managing complex technical issues through strong collaboration across teams 
 
Requirements:  
· 2+ years’ professional service, system engineering, Tier-3/4 technical support, software integration in a software company 
· Ability to learn complex systems 
· Highly motivated with the ability to execute independently 
· Technical troubleshooting and debugging skills; the ability to function as a technical lead 
· Experience with scripting language 
· Strong written and verbal communication skills 
· Customer-facing experience 
· Unix/Linux/Ubuntu – admin level 
· Virtualization (VMware, VBox) 
· Networking (subnetting, routing, Iptables) 
· Familiar with scripting language (Python, shell…) 
· Familiar with Ansible – an advantage 
· Understanding of cellular/Wi-Fi technologies – an advantage 
· RF – basic understanding – advantage 
· Graduate of Computer Science / Computer Engineer / Army technological unit – big advantage 
· Presentation skills – advantage