Professional Service Engineer

As Professional Services Engineer, you will be responsible for driving and managing the technological implementation of our product. You will act as the technical adviser and product expert to customers as it relates to cybersecurity and the company, as well as, act as tier 3.5 support on technical escalation and complicated problems. Our Professional Services Engineer will be required to travel (up to 40% or more at peaks) and be self-motivated, comfortable with working in a fast-paced environment, and does not need day-to-day management.
 
You have:
BSC/BA/MBA or equivalent and applicable work experience.
Prior pre-sales/post sales/integrator experience in Endpoint Security, Enterprise Networking or IT Security solutions.
Expertise in product integration and cyber security domain (offensive/defensive)
In-depth knowledge of overall security industry trends, products and solutions, IT governance, risk management, endpoint solutions and compliance requirements.
Excellent verbal and written communication skills and ability to present effectively in front of large groups, both technically and non-technically oriented.
Ability to perform both independently and collaboratively as a strong team member.
Experience supporting and working closely with a pre-sales and sales organization.
Knowledgeable in one or more of the following: IDS/IPS, NGAV, NGFW, SIEM, EPP, ERD,etc.
Solid analytical/problem solving skills with the capability to identify solutions to unusual and complex problems.
Experience of administering endpoint security-based cloud solutions and architecting then with prospects and clients.
Experience with Databases, ELK & SQL queries.
Experience with API and product integrations.
Experience in Ethical Hacking – an advantage.