Responsibilities
• Workstation installation, configuration, and maintenance
• Diagnose and troubleshooting hardware and network issues
• Technical support for software, mobile and other hardware troubleshooting (computers, laptops, printers, conference systems, and mobile devices)
• Testing new technology
• Maintenance, installing and upgrading the company technologies such as servers, backups, storage, etc.
• Train new system users and set up their accounts
• Monitor the performance of servers, software, and hardware
• Create and update technical documentation
• Responding promptly to employee’s issues and requests
Requirements
• 2+ years experience as a Junior System Administrator within a high tech company
• 2+ years experience in IT customer support fixing PC related issues (hardware and software)
• Good knowledge of networks, including TCP/IP, LAN, VLAN, WLAN. VPN systems (IPSEC)
• 2+ years work experience in management and maintenance of Microsoft networks:
• Windows servers, Virtualization, Backup, Storage, Cluster, etc.
• Knowledge of system security techniques
• Good knowledge of Windows, (system configuration ability )
• Good knowledge of internet technologies such as DNS, HTTP, and SSL
• Services oriented, excellent communication skills
• Multitask with the ability to work in a dynamic environment
• MCSE
• Excellent written and spoken communication skills in English
Advantages
• Good knowledge of at least one scripting language
• Good knowledge of macOS and Linux
• Work experience in Azure / AWS cloud
• Creative thinking in problem-solving and a drive to expand your knowledge
