Responsibilities:
Analyze, review, and document current functionality to determine potential
areas of
improvement.
Manage user permissions for tools according to the needs of projects and teams.
Perform application and system administration tasks, including data backups and
scheduled
jobs.
Test new versions of the tools and plug-ins to ensure compatibility.
Research and utilize industry standard methods and techniques.
Maintain JIRA projects, workflows, permissions, and users while working in a
JIRA environment.
Improve JIRA security. Set access permissions for JIRA projects and Confluence
spaces.
Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA
administration.
Communicate and share knowledge with internal and external contacts at all
levels.
Manage multiple responsibilities with tight deadlines.
Perform basic Linux and Windows Server administration tasks.
Requirements:
Bachelor's degree in Management Information Systems, Computer Science
or related
discipline; or Master’s degree.
4+ years’ experience as JIRA Administrator with experience customizing JIRA
projects with
various schemes, complex workflows, screen schemes, permission schemes, and
notification
schemes required.
Minimum of 3-5 years’ hands-on experience working with the Atlassian product
suite, with
specific focus on JIRA as a Project/Application Administrator.
Expert level Atlassian tool administration knowledge on JIRA and
Confluence.Ability to write custom JQL (Jira Query Language), a plus.
Ability to construct custom dashboards using various filter types in JIRA, a
must.