Job responsibilities
Handle and manager all IT Needs and activities according to priorities and managed budget
Work with the different team, find and Purchase hardware and software solution including computers and add-ons, network and security equipment, combined solution, etc.
Purchase and maintain Company shared application Software and system widely used (e.g. Global Mails, Shared documentation, development tools)
Own overall internal and external Office Connectivity (Phone, Internet & Video). handle on going maintenance and problem solving
Handle and guide the team to Install and setup Office IT devices and peripherals (PCs, Servers, Printers, Network elements)
Problem solving for all IT issues (within SLA) including local and remote support, Hardware, Software security and connectivity
Support Office IP Telephony systems including VOIP
Proactive desktop solution deployment (e.g. PC and Mobile Backup, Anti-Virus / Malware, etc.)
Proactive monitoring of the network and servers , check the status and open issue in daily basis
Data Management for share spaces
Security Office IT policies management (Access. Remote Access, Data Encryption etc.) as well as handle continuous auditing and improvements
Business continuity solution (redundancy, disaster recovery, backup/restore, multi-site, etc.)
Support for development and testing server on the office and different Clouds (setup, administration, recovery etc.)
IT and network integration solution with 3rd party companies
Professional qualification
Managing a team of IT for at 3+ years, running ongoing operations as well as IT/Infra complex wide solutions/projects planning, analyzing and implementation
Working and managing with multi parties’ providers/partners/customers for wide solutions implementations in areas such networking, security and system & data integration
Managing global cross company IT solution combing hands-on and guidance
Multi discipline hands-on knowledge and experience in the following areas
MS Windows deep knowledge for OS administration, layered Products
Networking deep knowledge on setting network setup, routers firewalls and connectivity
Hardware and layered software and networking trouble shooting and support
Security knowledge and experience for IT network
Telephony system setting and maintaining
Additional Linux, Infra: IOS/Android, Google Apps, document management
AWS knowledge on network, server and storage setup and management
Personal qualification
Fast learner
Technology enthusiastic
Self-contained and independent
Well Organized
Excellent human relationship
Highly service oriented
Great trouble shooting capabilities
Out of the box thinking
Willingness and capabilities to work if needed under pressure and to work in nonstandard hours when needed
Willingness to travel to remote location (mainly in Africa)