IT Systems Support

· 2 years of experience an IT technical support position A MUST.
· Well-developed communication skills – oral, written, and listening in English.
· CompTia A+ certification a plus
· MCP/MCSE/MCTIP certification A MUST.
· Associate degree in computer science or related field desired.
· Demonstrated experience installing and supporting PCs, laptops, printers, and telecommunication equipment.
· Demonstrated experience installing and supporting Mac OSX, Windows 7, Office 2013, video conferencing and other desktop related applications.
·Knowledge of Oracle EBS systems and applications.
·Knowledge of IT technologies such as VMWare and Parallels.
·Proven ability to keep up to date with the latest IT technologies.
·Occasional remote support after hours / be available for phone calls.