IT Engineer

·      People person with excellent communication skills. 
·      Patient and kind – User service with the ability to prioritize urgent requests. 
·      Self-motivated and self-directed – with the ability to take a task and run with it through completion 
You will: 
·      Maintain employees laptops, installations and support 
·      Manage SCCM 
·      Manage Microsoft OS images 
·      Maintain printers 
·      Be responsible for office Video Conference systems 
·      Manage IT inventory in good condition 
·      Order fix and replace malfunctioning laptops 
·      Support new employees onboarding  
·      Support departing employees off-boarding 
·      Be esponsible for employee’s station setup, network and screen troubleshooting 
Position Requirements:  
·      You have at least 4 years of experience in the helpdesk field (hi-tech and enterprise scale is an advantage) 
·      You are experience in laptop imaging, deployment, and troubleshooting 
·      You hold previous knowledge in Microsoft systems – Windows 10 and Office 2016. 
·      You have incredible professional knowledge in Active Directory and Office 365 
·      You have excellent troubleshooting skills in hardware and software issues 
·      You hold vast knowledge in client networking (such as TCP-IP, DNS, DHCP) 
·      You hold knowledge with SCCM