Responsibilities:
• Supporting users in multi-region environments & worldwide teams.
• Managing users and permissions of cloud based products.
• Mastering, deploying and supporting the latest technologies.
• Onboarding and offboarding process.
• Managing computers and peripheral equipment
• At least 2 years experience as a help desk specialist in a cloud based environment.
• Service oriented, patience and independent
• Fast learner
• Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
• Experience supporting Mac’s
• Fluent English
• Good understanding of cloud environments – advantage
• Familiarity with G suite – advantage
• Basic scripting skills (Powershell, Bash or Python ) – advantage