מכירות

Delivery Engineer

226976

תאריך עדכון

13/10/2021

תיאור המשרה

ou will be a part of a fast-growing cybersecurity company, learn and practice high-end cyber skills from the best in the business and manage customers regionally. You will work with amazing people who work together to improve the cybersecurity resilience of our customers.

·       Demonstrate a deep understanding and professional knowledge in our platform across our customers’ networks

·       Design deployment solutions for the  platform in complex environments

·       Maintain in-depth knowledge of security trends, threats, and attack techniques

·       Lead technical deep-dive sessions with cybersecurity experts

·       Resolve any user conflict or dissatisfaction with products or services to ensure continued customer loyalty

·       Demonstrate high customer satisfaction levels and results; actively work to improve the overall user experience

·       Act as a product expert focused on customer education and identify service expansion opportunities to drive increased revenue

·       Interface between different internal departments (Support, R&D, Sales, Pre-Sales, and more)

·       Monitor support requests to identify recurring issues and recommend changes to the  platform

·       Flexibility to accept a changing work description based in a hyper-fast startup 

Requirements:

·       At least 3-5 years of penetration testing/red team operations experience or equivalent as Technical Account Manager, with a deep understanding of cybersecurity concepts

·       Proficient in troubleshooting, monitoring, and managing TCP/IP networks

·       Able to explain technical details and requirements to customers with different levels of expertise and responsibilities

·       Scripting capabilities – Python, bash, PowerShell, etc.

·       Team player, self-sufficient, autodidact, and a friendly attitude

·       Fluent English (written and verbal)

·       CEH, CISSP, OSCP, or equivalent – an advantage

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