Customer Support Eng

Job Description
• Design review of customers design implementation, component selection, Schematic, Layout
• System design bring-up (activation)
• Create and foster relationships with key customers
• Identify and report on critical customer needs
• Conduct technical documentation
• Work with internal design staff to drive closure on customer issues
• Conduct training of regional FAEs
Job Requirements
• Comprehensive End to End system view,
• Multidisciplinary environment experience (HW and SW)
• Strong background and high knowledge in board design covering
• Schematic (Orcad, Altium, PCad)
• Layout (Allegro, PCad, Mentor)
• Debug (Oscilloscope, logic analyzer, network analyzer etc)
• Expertise in high-speed Clock and Data Recovery, Signal Integrity, and Video
• Previous experience providing customer-facing technical support
• Knowledge in regulation FCC, RI (Radiated Immunity), ESD etc.
• Capable of frequent travel abroad
• 5 years of relevant experience
• Proficient level of English (Good written and verbal communication skills)
Key Success Factors
• Strong problem-solving and technical skills
• Provide high-quality solutions to customers