שיווק ומכירות

Customer Success Manager

74123

תאריך עדכון

21/03/2016

תיאור המשרה

Description:
The Customer Success Manager position is responsible for the account’s ongoing health, wellbeing and growth. Through the implementation of best practices of established processes, and the constant creation of new engagement avenues, the Customer Success Manager will maintain an in depth business relationship with accounts, thriving to help grow their online business.

Qualifications:
• 4+ years experience in success positions or account management (Preferably in SaaS)
• BA/BS degree (Economics, Finance, Business Administration) or equivalent experience
• Strong quantitative and analytical skills
• Creative problem solving
• Positive work ethic, ambitious and passionate attitude
• Excellent verbal and written communications skills in English (mother tongue preferable)
• Ability to prioritize, multi-task and perform effectively under pressure
• Experience from a software company (SAAS preferable)
• Knowledge of SQL (an advantage)
• In-depth experience with Excel (an advantage)

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