We are looking for an Application Specialist to join its Israel team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports Food, beverage and Pharma industry for a variety of applications. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
What’s in it For You:
· You will join a large growing company and work with some of our leading customers
· Flexible, independent work environment where you will plan your own schedule
· Access to best in class resources, tools, and technology
· Enjoy a paid training program allowing you to learn from successful professionals
· Comprehensive benefits packages in line with market and industry standards
· Receive a company service vehicle for business & personal use
· Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
· Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
· Grow and hold, a deep understanding of our product portfolio and application technologies
· Set the right cleaning process at customer site
o Select product, set concentration and other parameters
o Check cleaning parameters by titration, cond measurement and other methods
· Provide hygiene trainings to customers (chemistry and microbiology)
· Support the sales process and the sales team by any technical need.
· Assist Sales Representatives with plant surveys of prospective customers
· Assist Sales Representatives with trials of new applications in both existing customers and in new accounts
· Participate in design reviews, new application trails, and evaluations.
· Develop strong relationships with the key stakeholders in the strategic accounts where you provide service support to other Sales Representatives
· Provide technical support to customers; identifying and resolving customer pain points, escalating as required
· Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
· Supporting our innovations and technologies in the local accounts
· Follow our safety guidelines and incident reporting requirements
Position Details:
· Travel is required to support sales territory
eWE are offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.
Minimum Qualifications:
· Holds a Bachelor and/or Masters degree of Chemical, Microbiologic, Food & Biotechnology or other disciplines of engineering and Chemistry
· 1-2 years of technical service or field sales support experience
· Is fluent in written and spoken English
· Must have a valid Driver’s License and acceptable Motor Vehicle Record
· Experience working with Microsoft Office Suite
· Is eager to work in field
· Has a strong focus on customer satisfaction and communication
