תמיכה

Account Manager (pre & post sales(

758363

תאריך עדכון

18/10/2020

תיאור המשרה

Primary Responsibilities:

Pre-sale: 

• Work to provide presales information to potential leads 

• Lead preparations for presales meetings with potential customers and partners

• Establish, build, and nurture relationships with current and potential clinical stake holders (doctors, nurses and caregivers) to promote best clinical practice and explore use cases for the company's products and technologies.

• Work closely with Product Management to provide market feedback regarding clinical product requirements and product usage 

Post-sale:

• Lead on-boarding and application training with newly acquired customers

• Work with customers’ clinical teams to increase value and leverage usage of the system

• Develop and nurture relationship with clinical leads to ensure high levels of customer satisfaction

• Pro-active collection of field experience and case studies that demonstrate strong product efficacy evidence 

• Upselling and reselling into existing customers

Position Requirements:

• Min 5 years of highly successful account management experience in the medical device or healthcare field 

• Well familiar with internal care and rehabilitation wards’ workflow

• Familiarity with sensors technology and patient monitoring systems – strong advantage

• Hands-on experience of working with medical facilities in Israel and abroad 

• Solid experience and proven ability to effectively train others, preferably with clinical teams.

• Excellent written and oral presentation skills

• Excellent communication, interpersonal and Customer relationship management skills

• Technology-savvy, experienced in demonstrating and implementing new technologies 

• Highly proficient in English - written and verbal 

• Bio-Medical / Nursing degree - an advantage 

• Ability to work independently, manage time and tasks and collaborate effectively with team members

• Position requires extensive and close work with medical facilities located domestically and abroad

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