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Job Description:
Application engineer to join the Operations (IT) team.
Responsible to transition new engineering projects from a development environment into an operational environment. |
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ישתלב בצוות ההנדסה.
עבודה מול מחלקות הפיתוח ומהנדסי האיכות.
לווי פתרון התקלות מול ספקים וקבלני משנה.
דרישות:
מהנדס מכונות.
ניסיון קודם כמהנדס חקר תקלות. |
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Job Description:
The Field Application Engineer (FAE) will be responsible for providing product related technical services and support, including: Post-sales Support, Failure Analysis, Field Service, and problem resolution for all Technology Enterprise partners.
Responsibilities:
In this position, you will be responsible for the following duties:
• Technical expert on all Enterprise SSD product lines, directly providing post-sales support which includes on-site installation and troubleshooting, and support products through the entire product life cycle. |
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In this position, the individual will be responsible for providing both pre-sales and post-sales application engineering support for the development and implementation of customer applications dealing with products under various operating systems and devices. Develops and delivers detailed FAE training for SSD products. Provides second level support for products at customer sites. Publishes technical articles regarding specific applications. Works with product managers to define new products. Serves as company liaison on specific technical projects with customers. |
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דרישות:
• מהנדס / הנדסאי אלקטרוניקה
• ניסיון כמהנדס מכירות ו/או כמהנדס אפליקציות
• הכרות טובה עם תעשיית האלקטרוניקה הישראלית
• כושר שכנוע ותקשורת בין אישית ברמה גבוה
• שליטה מלאה באנגלית
• רקע בתחום ספקי כוח – יתרון
• רקע בפיתוח – יתרון
• מגורים באזור המרכז |
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Job Description:
• Provide technology expertise to enable successful pre-sale and post sale activities.
• Work closely with company’s sale teams, identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
• In-Depth technical support, working directly with customers including on-site visits.
• In-depth product knowledge: product capability assessment, installation, repair, preventative maintenance etc.
• Understands customer’s needs and requirements. |
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Description:
A Customer Support Engineer will be part of a team approaching a customer design win, and will take over the responsibility from the point of technical design win through project execution. The position entails strong technical know-how and customer facing skills, ability to overcome technical and architecture obstacles in real time.
Qualifications:
Hands on experience in networking equipment development - typical candidate would have at least 6-7 years’ experience.
Experience with hardware, Schematic and layout.
Understanding the networking standards and protocols. |
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GENERAL DESCRIPTION
• The Support & Application Team is responsible to provide technical Tier 2 level support to FAE’s & customers and working closely with R&D Sales and marketing.
MAIN TASKS
• Enable Level-2 support for world-wide customers’ issues in CPE Access networking products, working directly with FAEs and customers Taking ownership of technical issues, and working with variant R&D teams to address those issues Product customization base customer needs in areas of real time embedded features, protocol stack and drivers
• Training on products and technologies
• Develo |
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Description:
The factory application engineer will be part of the support team and will take active part of reproducing customer issues, helping the field teams to support customers, and on-site debugging, design review, and fixing of system/product.
Qualifications:
Over 3 years of experience in support of networking systems (integrated SW & HW)
Experience in support PON market, and in particular China market
Required technical knowledge:
Networking communication principles.
GPON EPON communication principles
TCP/IP protocols.
Operation of Data test equipment such as IXIA and Smartbits. |
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Responsibilities:
1. On-site implementation of company platforms and services
2. Field integration of telephony services on mobile providers premises
3. Planning of product implementation lifecycle from system production through on-site installation, integration, and ATP
4. Handling all delivery aspects in front of company customers (externally)
5. Handling all internal delivery aspects in front of company personnel
Required knowledge and experience
1. Engineering Degree - expertise in telecommunications/computers - an advantage
2. |
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משרה מיועדת למהנדס פיתוח, המעוניין לשנות כיוון ולעבור לעבודת post sale מול לקוחות החברה.
שייכות ארגונית: Marketing Department
תיאור המשרה: מתן תמיכה טכנית ברמה גבוהה ללקוחותינו, הכוללת:
• יכולת פתרון בעיות טכניות באופן עצמאי, מתוך הבנה מעמיקה של הרכיב.
• ניהול המוצר – כתיבת מסמכים ברמה טכנית גבוהה, המיועדים ללקוחותינו.
• ביצוע הדרכות באתר הלקוח, על מוצרי החברה.
דרישות חובה –
1. השכלה אקדמאית רלוונטית–BS.c בהנדסת תוכנה/חומרה,
2. שליטה מצויינת באנגלית.
3. נסיון בתכנות Real-Time של לפחות 3 שנים.
4. הבנה בממשקים בין אפליקציות לדרייברים.
5. הכרות ושליטה במערכות הפעלה: VxWorks, Linux. |
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