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| מהות התפקיד: |
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Leading mega project support activities and managing all the customer related issues. Overall responsibility on the account satisfaction.
Responsible of providing enhanced level of technical support to the customer, including all Tier-1,2 activities, customization management, configuration changes, diagnostics, advanced troubleshooting, technical consultation and wide system view.
Efficient Management to prompt and identify all customer needs, requests and comprise source of knowledge to the systems technical aspect.
Qualifications
Technical Qualifications
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| מהות התפקיד: |
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* *Ability to travel up to 50% of the time * *
In this position you will be responsible for supporting our customers in our new business unit focusing on security &”first responders”:
• Global Presale & Post sale responsibility
• Providing field support for video transmission products (both Software/Hardware)
• Assisting / training customers in use of our products at various locations.
• Conducting R&D experiments to further enhance our product capabilities. |
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| מהות התפקיד: |
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General Description:
• Customer meetings, presentations, requirements gathering & solution design, competitive positioning.
• Hands-on product installation and deployment.
• Technical account and project management
• Customer Support
• Customer training
Work Experience Requirements:
• Four or more years experience with security systems.
• Experience in risk assessment / risk management / risk consulting.
• Deep knowledge and hands-on experience with network devices (firewalls, routers).
• Knowledge of vulnerability scanners (e.g. |
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| מהות התפקיד: |
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Responsibilities
- Planning and deploying the company's products in the Telecom industry.
- Deploying new company products and be able to conduct trials
- Performing product acceptance tests at customer sites
- Ability to carry out a project from start to finish
- Working with different departments in order to carry out the project.
- The position entails working with international customers and traveling abroad. |
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| מהות התפקיד: |
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שימו לב!
* *חובה דוברי שפות ספרדית/ פורטוגזית/ גרמנית!!
* *עבודה בימים שני-שישי
Responsibilities:
• Develop a consistent long-term partnership with customers to ensure ongoing success and realize the full value of their investment.
• As the customers trusted advisor, work with project managers and IT professionals on how to implement set of products
• Ensure a revenue stream from existing install-base
• Provide accurate and timely feedback for measuring, tracking and driving high service levels and product improvements. |
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| מהות התפקיד: |
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The deployment manager is responsible for:
• Driving and monitoring deployment of new customers
• Providing timely and accurate technical support to existing and new customers
• Building and maintaining strong and long-term client relationships
• Maximizing success of all customers post deployment
• Supporting the sales team through the sales process
KEY COMPETENCIES
• Excellent working knowledge with JavaScript, CSS, HTML
• Excellent written and oral communication skills (English)
• Successful long-term custome |
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| מהות התפקיד: |
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Job Description:
• Post sales of company's customers in Europe, Asia and Israel.
• Conducting technical evaluations and supporting presales activities - planning and managing technical trials, relationship building
• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. |
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| מהות התפקיד: |
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Role Description:
• Understanding the needs of potential customers from technological and business standpoint
• Analyzing the ability to meet the needs of potential customers on the basis of products produced by the company
• Present the company products and technology to customers
• Support pre-sale and post-sale activities
• Work at customers to operate the products and debug
• Provide professional training to customers and distributors
• Support and resolve customer issues
• Lead projects per customers specific request
• Developing customer-facing documentation and presentations
• Partici |
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| מהות התפקיד: |
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Title: Strategic Project Engineer
Description:
• For the first 3-4 months to be abroad (Turkey) 80% of the time (home at weekend), after that around 50%
• Working closely on strategic customers, especially on Tier1/Tier2 environments (presale/postsale).
• To handle escalated incidents prior to escalation to R&D
o in-depth problem investigation
o communication with customers for troubleshooting
o problem reproduction in lab environment
• working with R&D on new features/versions/problems
• helping product managers with problematic setups (on site) and new features,
Requirements |
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| מהות התפקיד: |
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Job Description:
The Field Application Engineer (FAE) will be responsible for providing product related technical services and support, including: Post-sales Support, Failure Analysis, Field Service, and problem resolution for all Technology Enterprise partners.
Responsibilities:
In this position, you will be responsible for the following duties:
• Technical expert on all Enterprise SSD product lines, directly providing post-sales support which includes on-site installation and troubleshooting, and support products through the entire product life cycle. |
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| מהות התפקיד: |
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Responsibilities
We are looking for people to:
Use and extend the product suites to rapidly build, optimize, and test new enterprise customer oriented solutions.
Work closely with Product Management, Technology Partners, Sales, and leading customers to understand business challenges and design appropriate solutions.
Collaborate cross functionally with product management, development, marketing and sales as required to showcase and improve the products
Manage prototype and demonstration implementation projects to ensure a successful timely completion of project tasks
Work with Product M |
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| מהות התפקיד: |
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Job Description:
Are you interested in helping large organizations realize business benefits through collaborative technologies? Do you have sense for organizational culture and a commitment to delivering outstanding client service?
It will be your responsibility to lead the client implementations and ensure long-term adoption, organizational change, and business value. |
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| מהות התפקיד: |
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we are seeking highly independent and eager individuals that have strong Java programming skill-set, excellent team work capabilities, service attitude, specific knowledge in financial market protocols and applications.
• A valid EU/US passport- Must
• Hands on, technical with excellent Java, xml knowledge- Must
• Experience with SWIFT formats and standards- Advantage
• Understanding of SWIFT related business
• willingness to travel abroad
• Fluent English
• אפשרי גם אנשי QA |
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| מהות התפקיד: |
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description:
* * *Required: Being able to travel up to 60% of his/her time. * * *
Responsible for post-sales deployment of Mirage- a system for Desktop Management and Protection in large organizations at customer locations.
Including:
- Planning with the customer the best deployment and usage processes, with possible customizations.
- Customer Training.
- Help in using Mirage during actual support / troubleshooting cases.
Skills:
Required: B.S. |
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| מהות התפקיד: |
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GENERAL DESCRIPTION
• The Support & Application Team is responsible to provide technical Tier 2 level support to FAE’s & customers and working closely with R&D Sales and marketing.
MAIN TASKS
• Enable Level-2 support for world-wide customers’ issues in CPE Access networking products, working directly with FAEs and customers Taking ownership of technical issues, and working with variant R&D teams to address those issues Product customization base customer needs in areas of real time embedded features, protocol stack and drivers
• Training on products and technologies
• Develo |
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| מהות התפקיד: |
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Responsibilities:
1. On-site implementation of company platforms and services
2. Field integration of telephony services on mobile providers premises
3. Planning of product implementation lifecycle from system production through on-site installation, integration, and ATP
4. Handling all delivery aspects in front of company customers (externally)
5. Handling all internal delivery aspects in front of company personnel
Required knowledge and experience
1. Engineering Degree - expertise in telecommunications/computers - an advantage
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